Sprint To The Finish?

My name is Murrell, and I've been with Sprint for my cell phone service for over 4 years.  They are the only company I've ever been with, and until a few months ago, there was never a problem.  Then at the start of 2011, they started updating their towers to 4G, and their network fell apart.  I was told in January it was a 2 year process that they are trying to get done in 6 months, and we are now in April, and I'm still being told it will be a few months. 

Basically what's been happening is that around 6:00 PM or so, my phone struggles to connect to the Sprint network.  If I try to send a text, it seems to take 7 or 8 tries.  If I try to use the internet, I'll either get a message that says the page is not working, or I have to reload the page several times to get the page to load completely.  And forget making a phone call.  That is the most difficult task for my phone at night.

So after a couple of trips to different Sprint stores, and a couple of calls to Customer Service, I've finally given up.  I can't keep paying for unlimited texts and data if my phone doesn't work.  Sprint told me the fee to cancel early (my contract ends in August) was $50 for each month remaining on my contract.  So I dropped to a cheaper plan.  The cheapest plan I could get was $40 a month, so that is how I will sprint to the finish of my contract.  Then I will look elsewhere. 

Thanks for reading.

Jason